{"versionId":"bbd00f11-668a-42a0-cc25-08deccbbfc9a","articleId":"74a9d5e4-4050-4d34-01c3-08debab00d97","title":"Set up Drive Sync for your organisation | Admin guide","tags":["integrations","System admin","Working with files","All articles"],"content":"<html><head></head><body><p>Drive Sync keeps assistant files up to date from SharePoint automatically. Before anyone can use Drive Sync, a system admin needs to complete a one-time Microsoft connection set-up.&nbsp;Read this article for guidance</p>\n<div class=\"mce-toc\">\n<h2>In this article</h2>\n<ul>\n<li><a href=\"#before-you-start\">Before you start</a></li>\n<li><a href=\"#set-up-drive-sync\">Set up Drive Sync</a>\n<ul>\n<li><a href=\"#mcetoc_1jq2ttlna7f\">Open Drive Sync Settings</a></li>\n<li><a href=\"#mcetoc_1jq2ttlna7g\">Select the Microsoft auth configuration</a></li>\n</ul>\n</li>\n<li><a href=\"#required-microsoft-graph-permissions\">Required Microsoft Graph permissions</a></li>\n<li><a href=\"#disable-drive-sync\">Disable Drive Sync</a></li>\n<li><a href=\"#what-happens-if-the-auth-configuration-is-removed\">What happens if the auth configuration is removed</a></li>\n<li><a href=\"#next-step-for-assistant-editors\">Next step for assistant editors</a></li>\n<li><a href=\"#mcetoc_1jq2ttlna7h\">References</a></li>\n</ul>\n</div>\n<h2 id=\"before-you-start\">Before you start</h2>\n<ul>\n<li>You need to be a <strong>system admin</strong>.</li>\n<li>You need a Microsoft auth configuration already available.</li>\n<li>Your Microsoft app registration must include the required Graph permissions.</li>\n<li>Drive Sync must be enabled for your environment - contact us if you can't see Drive Sync under <strong>Admin &gt; Tools</strong></li>\n</ul>\n<h2 id=\"set-up-drive-sync\">Set up Drive Sync</h2>\n<h3 id=\"mcetoc_1jq2ttlna7f\">Open Drive Sync Settings</h3>\n<ol>\n<li>Sign in to Theta Assist as a system admin.</li>\n<li>Go to <strong>Admin &gt; Tools &gt; Drive Sync</strong>.</li>\n</ol>\n<h3 id=\"mcetoc_1jq2ttlna7g\">Select the Microsoft auth configuration</h3>\n<ol>\n<li>Open the Microsoft auth configuration dropdown.</li>\n<li>Select the auth configuration Drive Sync should use.</li>\n<li>Click <strong>Save changes</strong>.</li>\n</ol>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_set-up-drive-sync-for-your-organisation_30924840-9384-4431-9cc8-d0d319b1f5f7.png\" width=\"1000\"></div>\n<p>&nbsp;</p>\n<p>Theta Assist uses this configuration to authenticate with Microsoft 365 when running Drive Sync jobs.<br><br></p>\n<h2 id=\"required-microsoft-graph-permissions\">Required Microsoft Graph permissions</h2>\n<p>The selected app registration must include:</p>\n<ul>\n<li><code>Files.Read.All</code></li>\n<li><code>Sites.Read.All</code></li>\n</ul>\n<p>Without these permissions, Drive Sync cannot read files from SharePoint document libraries.</p>\n<h2 id=\"disable-drive-sync\">Disable Drive Sync</h2>\n<ol>\n<li>Go to <strong>Admin &gt; Tools &gt; Drive Sync Settings</strong>.</li>\n<li>Select <strong>None (Drive Sync disabled)</strong>.</li>\n<li>Click <strong>Save changes</strong>.</li>\n</ol>\n<p>While this is selected, scheduled Drive Sync jobs will be skipped, and it won't be possible to set up a new Drive Sync. Assistant editors will see this when they navigate to the Drive Sync Tab of their assistant:</p>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_set-up-drive-sync-for-your-organisation_c6f0a310-5a19-4a3c-8d95-37054af58380.png\" width=\"600\"></div>\n<p>&nbsp;</p>\n<h2 id=\"what-happens-if-the-auth-configuration-is-removed\">What happens if the auth configuration is removed</h2>\n<p>If the selected Microsoft auth configuration is deleted:</p>\n<ul>\n<li>Drive Sync automatically returns to a disabled state.</li>\n<li>Scheduled syncs will fail.</li>\n<li>Users may see an error saying Drive Sync auth has not been configured by an admin.</li>\n</ul>\n<p>If this happens, select a valid Microsoft auth configuration on the <strong>Admin &gt; Tools &gt; Drive Sync </strong>page<strong> </strong>and save your changes again.</p>\n<h2 id=\"next-step-for-assistant-editors\">Next step for assistant editors</h2>\n<p>Once the admin set-up is complete, assistant editors can:</p>\n<ul>\n<li>select a SharePoint site and document library</li>\n<li>configure schedules and filters</li>\n<li>run manual syncs</li>\n<li>review sync activity in the Sync Log for their assistant.</li>\n</ul>\n<p>You may want to share the <a href=\"https://help.thetaassist.ai/article/drive-sync-sharepoint-files\" target=\"_blank\" rel=\"noopener\">editor guide</a> with them once admin set-up is complete.</p>\n<p>&nbsp;</p></body></html>","description":"A guide for system admins to setup Drive Sync for their organisation","isMarkdown":false,"publishedOnUtc":"2026-07-02T00:54:35.3630162","modifiedOnUtc":"2026-05-28T04:12:47.8977573"}