{"versionId":"665454ad-1bcb-47e8-cc2a-08deccbbfc9a","articleId":"ab2fd3c0-c443-4828-e996-08decffe6107","title":"Prompt buttons","tags":["Creating assistants","Prompts"],"content":"<html><head></head><body><p>Prompt buttons help users start or continue a conversation with one click. You can use them to suggest common actions, save time, and guide users towards the best next step.</p>\n<p>This article explains how to add <strong>starter prompt buttons</strong> and <strong>follow-on prompt buttons</strong> in Theta Assist, and how each behaviour setting works.</p>\n<div class=\"mce-toc\">\n<h2>In this article</h2>\n<ul>\n<li><a href=\"#what-prompt-buttons-do\">What prompt buttons do</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77i\">Starter prompt buttons</a></li>\n<li><a href=\"#mcetoc_1jrmfh2b77j\">Follow-on prompt buttons</a></li>\n</ul>\n</li>\n<li><a href=\"#add-starter-prompt-buttons\">Add starter prompt buttons</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77k\">To add a starter prompt button</a></li>\n<li><a href=\"#mcetoc_1jrmfh2b77l\">Fields in a starter prompt button</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77m\">Button label</a></li>\n<li><a href=\"#mcetoc_1jrmfh2b77n\">Prompt text</a></li>\n</ul>\n</li>\n</ul>\n</li>\n<li><a href=\"#choose-button-behaviour\">Choose button behaviour</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77o\">Send immediately</a></li>\n<li><a href=\"#mcetoc_1jrmfh2b77p\">Show during conversation</a></li>\n</ul>\n</li>\n<li><a href=\"#turn-on-follow-on-prompt-buttons\">Turn on follow-on prompt buttons</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77q\">To turn on follow-on prompt buttons</a></li>\n</ul>\n</li>\n<li><a href=\"#tips-for-writing-good-prompt-buttons\">Tips for writing good prompt buttons</a>\n<ul>\n<li><a href=\"#mcetoc_1jrmfh2b77r\">Example setup</a></li>\n</ul>\n</li>\n</ul>\n</div>\n<h1 id=\"what-prompt-buttons-do\">What prompt buttons do</h1>\n<p>Theta Assist supports two types of prompt buttons:</p>\n<h2 id=\"mcetoc_1jrmfh2b77i\">Starter prompt buttons</h2>\n<p>These appear at the start of a new conversation. They help users begin with a suggested prompt instead of typing from scratch.</p>\n<p>You can add up to <strong>5</strong> reusable starter prompt buttons for each assistant.</p>\n<h2 id=\"mcetoc_1jrmfh2b77j\">Follow-on prompt buttons</h2>\n<p>These appear after an assistant response. They help users continue the conversation with suggested next steps.</p>\n<h1 id=\"add-starter-prompt-buttons\">Add starter prompt buttons</h1>\n<p>Use starter prompt buttons when you want to give users a simple way to begin.</p>\n<h2 id=\"mcetoc_1jrmfh2b77k\">To add a starter prompt button</h2>\n<ol>\n<li>Open the assistant you want to edit.</li>\n<li>Go to the <strong>Prompt buttons</strong> section.</li>\n<li>In <strong>Starter prompt buttons</strong>, click <strong>Add prompt button</strong>.</li>\n<li>Complete the fields for the button.</li>\n<li>Repeat this if you want to add more buttons, up to a maximum of 5.</li>\n<li>Click <strong>Save</strong>.</li>\n</ol>\n<p>&nbsp;</p>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_prompt-buttons_f8a67a79-117a-4594-8ebd-3cd080b88f63.png\" alt=\"add prompt buttons\" width=\"800\"></div>\n<p>&nbsp;</p>\n<h2 id=\"mcetoc_1jrmfh2b77l\">Fields in a starter prompt button</h2>\n<h3 id=\"mcetoc_1jrmfh2b77m\">Button label</h3>\n<p>This is the text users see on the button.</p>\n<ul>\n<li>This field is optional.</li>\n<li>If you leave it blank, Theta Assist uses the <strong>Prompt text</strong>.</li>\n<li>Character limit: <strong>100</strong>.</li>\n</ul>\n<p>Use a short, clear label such as:</p>\n<ul>\n<li>Summarise this document</li>\n<li>Draft a reply</li>\n<li>Create meeting notes</li>\n</ul>\n<h3 id=\"mcetoc_1jrmfh2b77n\">Prompt text</h3>\n<p>This is the text sent or inserted when the user clicks the button.</p>\n<ul>\n<li>This field is required.</li>\n<li>Character limit: <strong>500</strong>.</li>\n</ul>\n<p>Use prompt text that clearly tells the assistant what to do.</p>\n<p>Example:</p>\n<blockquote>\n<p>Summarise the key points in this document and list any actions I need to take.</p>\n</blockquote>\n<h1 id=\"choose-button-behaviour\">Choose button behaviour</h1>\n<p>Each starter prompt button includes a <strong>Behaviour</strong> section with two options:</p>\n<ul>\n<li><strong>Send immediately</strong></li>\n<li><strong>Show during conversation</strong></li>\n</ul>\n<h2 id=\"mcetoc_1jrmfh2b77o\">Send immediately</h2>\n<p>This controls what happens when a user clicks the button.</p>\n<ul>\n<li>If <strong>Send immediately</strong> is turned on, the prompt is sent straight away.</li>\n<li>If <strong>Send immediately</strong> is turned off, the prompt is added to the message box first, for editing. Use this option if your text includes placeholders.</li>\n</ul>\n<h2 id=\"mcetoc_1jrmfh2b77p\">Show during conversation</h2>\n<p>This controls when the button is visible.</p>\n<ul>\n<li>If <strong>Show during conversation</strong> is turned on, the button can appear during the conversation.</li>\n<li>If <strong>Show during conversation</strong> is turned off, the button only appears at the start of a new conversation.</li>\n</ul>\n<h1 id=\"turn-on-follow-on-prompt-buttons\">Turn on follow-on prompt buttons</h1>\n<p>Follow-on prompt buttons show suggested next steps after each assistant response.</p>\n<h2 id=\"mcetoc_1jrmfh2b77q\">To turn on follow-on prompt buttons</h2>\n<ol>\n<li>Open the assistant you want to edit.</li>\n<li>Go to the <strong>Prompt buttons</strong> section.</li>\n<li>Under <strong>Follow-on prompt buttons</strong>, select <strong>Show follow-on prompt buttons</strong>.</li>\n<li>Click <strong>Save</strong>.</li>\n</ol>\n<p>When this setting is turned on, users will see next-step suggestions after each assistant response, for example:</p>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_prompt-buttons_4574089a-7434-4d05-920d-69c26bcd3ac1.png\" width=\"600\"></div>\n<p>&nbsp;</p>\n<h1 id=\"tips-for-writing-good-prompt-buttons\">Tips for writing good prompt buttons</h1>\n<p>Prompt buttons work best when they are specific and easy to understand.</p>\n<ul>\n<li>Use short, action-focused labels.</li>\n<li>Write prompt text that clearly tells the assistant what to do.</li>\n<li>Match buttons to common user tasks.</li>\n<li>Avoid adding several buttons that do almost the same thing.</li>\n</ul>\n<p>Examples of useful button labels include:</p>\n<ul>\n<li>Summarise document</li>\n<li>Draft email</li>\n<li>Improve wording</li>\n<li>Extract action items</li>\n</ul>\n<h2 id=\"mcetoc_1jrmfh2b77r\">Example setup</h2>\n<table style=\"border-collapse: collapse;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Field</th>\n<th style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Example</th>\n</tr>\n<tr>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Button label</td>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Summarise document</td>\n</tr>\n<tr>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Prompt text</td>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Summarise this document in plain English and list the key actions.</td>\n</tr>\n<tr>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Send immediately</td>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">On</td>\n</tr>\n<tr>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Show during conversation</td>\n<td style=\"border: 1px solid #d3d3d3; text-align: left; vertical-align: top; padding: 2px;\">Off</td>\n</tr>\n</tbody>\n</table>\n<p>After you save your changes, test the assistant to make sure the prompt buttons are clear and produce the result you expect.</p>\n<p>&nbsp;</p></body></html>","description":"Learn how to add prompt buttons in Theta Assist to help users start or continue conversations with one click.","isMarkdown":false,"publishedOnUtc":"2026-07-02T03:53:34.2583582","modifiedOnUtc":"2026-06-22T01:34:18.9601419"}