{"versionId":"12b8668f-7cfc-4fe7-4f99-08df145bf3e9","articleId":"926de4f7-9b41-4784-e038-08dee92fa092","title":"Get started with Theta Assist","tags":["Getting started","All articles"],"content":"<html><head></head><body><p>Get started with Theta Assist to find assistants, start conversations, attach files, use available tools and share your work.</p>\n<p>This guide is for people who want a simple introduction to using Theta Assist day to day.</p>\n<div class=\"mce-toc\">\n<h2>Quick links</h2>\n<ul>\n<li><a href=\"#what-you-can-do\">What you can do</a></li>\n<li><a href=\"#find-an-assistant\">Find an assistant</a></li>\n<li><a href=\"#start-a-thread\">Start a thread</a></li>\n<li><a href=\"#attach-a-file\">Attach a file</a></li>\n<li><a href=\"#use-tools\">Use tools and connected services</a></li>\n<li><a href=\"#manage-thread-display\">Manage thread display settings</a></li>\n<li><a href=\"#share-a-thread\">Share a thread</a></li>\n<li><a href=\"#troubleshooting\">Troubleshooting</a></li>\n</ul>\n</div>\n<h2 id=\"what-you-can-do\">What you can do</h2>\n<p>Theta Assist helps you complete tasks by chatting with assistants designed for specific jobs.</p>\n<ul>\n<li>Ask questions and get answers.</li>\n<li>Summarise, review or rewrite content.</li>\n<li>Draft emails and documents.</li>\n<li>Work with uploaded files.</li>\n<li>Search connected systems such as Microsoft 365.</li>\n<li>Use specialist assistants created by your team or organisation.</li>\n</ul>\n<h2 id=\"find-an-assistant\">Find an assistant</h2>\n<ol>\n<li>Open Theta Assist.</li>\n<li>Go to <strong>Home</strong> to see assistants already available to you.</li>\n<li>If you cannot find the assistant you need, open <a href=\"https://help.thetaassist.ai/article/library\" target=\"_blank\" rel=\"noopener\">Library</a>.</li>\n<li>Browse or search for the assistant.</li>\n<li>Select the arrow icon to open it.</li>\n<li>If you do not have access, request access if that option is available.</li>\n</ol>\n<h2 id=\"start-a-thread\">Start a thread</h2>\n<p>A thread is a conversation between you and an assistant.</p>\n<ol>\n<li>Open the assistant you want to use.</li>\n<li>Enter your request in the message box, or select a quick prompt.</li>\n<li>Select <strong>Send</strong> or press Enter.</li>\n<li>Continue the same thread when you want to keep the conversation context.</li>\n<li>Start a new thread for a separate task.</li>\n</ol>\n<p>Use one thread per task where possible.</p>\n<h2 id=\"attach-a-file\">Attach a file</h2>\n<ol>\n<li>Open a thread with the assistant you want to use.</li>\n<li>Drag the file into the message area, or select the paperclip icon.</li>\n<li>Select the file.</li>\n<li>Describe what you want the assistant to do with it.</li>\n<li>Select <strong>Send</strong>.</li>\n</ol>\n<p>You can ask the assistant to summarise, review, extract, rewrite or analyse the file.</p>\n<h2 id=\"use-tools\">Use tools and connected services</h2>\n<p>Some assistants can use tools or connected services such as Microsoft 365.</p>\n<ol>\n<li>Open the assistant.</li>\n<li>If you see a red dot next to the wrench menu in the message box, click the wrench.<br>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_get-started-with-theta-assist_21386d55-2a4c-4ca1-a75c-f1a32f2d349a.png\"></div>\n</li>\n<li>Click<strong> Authenticate</strong> and complete the sign-in steps for the desired tool.</li>\n<li>Ask the assistant to help with the connected service.</li>\n</ol>\n<p>For example, an assistant may be able to work with email, calendar, Teams, OneDrive or SharePoint.</p>\n<h2 id=\"manage-thread-display\">Manage thread display settings</h2>\n<p>Use the wrench menu to choose how much detail appears in a thread. The default setting is focused on the final response.<br><br></p>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_get-started-with-theta-assist_2019b925-710c-479c-91a2-e564cea79147.png\" width=\"600\"></div>\n<p>&nbsp;</p>\n<ol>\n<li>Go to the settings tab to change the level of detail shown</li>\n<li>Select Standard when you want to see which tools or connected services the assistant used</li>\n<li>Select Reasoning when you want more advanced details</li>\n</ol>\n<h2>Share a thread</h2>\n<div><img src=\"https://storage.faqbot.nz/prod/0d5220bc9ad14992d05108dccd460f35/files/pasted_image_article_get-started-with-theta-assist_95c92327-f042-4275-af6d-07c5fa45b356.png\" width=\"600\"></div>\n<h2 id=\"share-a-thread\"></h2>\n<ol>\n<li>Open the three-dot menu beside the thread name.</li>\n<li>Select <strong>Share</strong>.</li>\n<li>Choose people, groups or everyone in your organisation.</li>\n<li>Send the shared link to the intended recipients.</li>\n</ol>\n<p>Read <a href=\"https://help.thetaassist.ai/article/sharing-threads-and-assistants\" target=\"_blank\" rel=\"noopener\">Share assistants and threads in Theta Assist</a> for detailed guidance on groups, universal links and file access.</p>\n<h2 id=\"troubleshooting\">Troubleshooting</h2>\n<h3>I cannot find the assistant I need</h3>\n<p>Check <strong>Library</strong>. If it is not available, you may not have access or it may be hidden from Library.</p>\n<h3>I can see a red dot beside the wrench icon</h3>\n<p>A tool or connected service needs authentication. Open the wrench menu and complete the sign-in steps.</p>\n<h3>I uploaded a file but the assistant did not use it properly</h3>\n<p>Send a clearer instruction that explains what to summarise, extract, review or create.</p>\n<h3>My response has stopped</h3>\n<p>Read the status message in the thread and use the recovery action shown. If the response does not recover, retry the request or start a new thread. Check the thread first to avoid repeating work that may already be complete.</p>\n<p>You can download your thread (click the three dots next to the thread name) and attach it to a new thread to continue where you left off.</p>\n<h3>I want to start over</h3>\n<p>Start a new thread to begin a fresh task without earlier conversation context.</p>\n<h2>Related guides</h2>\n<ul>\n<li><a href=\"https://help.thetaassist.ai/article/key-concepts\" target=\"_blank\" rel=\"noopener\">Key concepts</a></li>\n<li><a href=\"https://help.thetaassist.ai/article/library\" target=\"_blank\" rel=\"noopener\">Library</a></li>\n<li><a href=\"https://help.thetaassist.ai/article/using-files-in-theta-assist\" target=\"_blank\" rel=\"noopener\">Files in Theta Assist</a></li>\n<li><a href=\"https://help.thetaassist.ai/article/connect-microsoft-365-apps-like-outlook-and-teams\" target=\"_blank\" rel=\"noopener\">Connect Microsoft 365 apps like Outlook and Teams</a></li>\n<li><a href=\"https://help.thetaassist.ai/article/sharing-threads-and-assistants\" target=\"_blank\" rel=\"noopener\">Share assistants and threads in Theta Assist</a></li>\n</ul></body></html>","description":"Find assistants, start threads, attach files, use tools and share your work in Theta Assist.","isMarkdown":false,"publishedOnUtc":"2026-09-21T03:07:33.2097639","modifiedOnUtc":"2026-07-24T02:59:49.0818231"}